Privacy Policy of Playa Cruisers, Inc.

1. Introduction

Playa Cruisers, Inc. ("Playa Cruisers," "Company," "we," "our," or "us") respects the privacy of individuals who interact with our services, including visitors to our website located at https://playacruisers.com (the "Website") and users of the Playa Cruisers Map mobile application (the "App," and together with the Website, the "Services").

This Privacy Policy describes the categories of personal information we collect, the purposes for which such information may be used, the parties with whom it may be shared, and the rights available to you under applicable law.

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

2. Scope

This Privacy Policy applies solely to information collected through the Services. It does not apply to information collected offline, through unaffiliated third-party websites, or through services not controlled by Playa Cruisers.

3. Information We Collect

A. Information Collected Through the Website

• Contact and Inquiry Data: name, email address, phone number, order details, or other information you provide when submitting inquiries, requests, or forms.
• Marketing and Communications Data: email address and communication preferences when subscribing to our waitlist, newsletter, or promotional updates.
• Technical and Usage Data: IP address, browser type, operating system, referral URLs, and information regarding your interactions with the Website, collected via cookies, analytics tools, and similar technologies.

B. Information Collected Through the App

• Location Data: current location, routing data, and background location data (where expressly enabled by you).
• Device and Technical Data: device identifiers, operating system version, crash reports, diagnostic data, and application usage statistics.
• User Activity Data: search queries, selected destinations, saved locations, and route history (if you elect to enable such storage).

4. Basis and Purpose of Processing

We may process personal information for the following purposes:

• Service Delivery: to provide navigation services, display maps, recommend points of interest, and respond to inquiries.
• Service Improvement: to analyze usage trends, debug errors, enhance functionality, and develop new features.
• Communications: to send updates, respond to requests, and provide promotional or marketing information (with your consent where required).
• Legal Compliance and Protection: to comply with applicable laws, regulations, and legal obligations, and to protect the rights, property, or safety of Playa Cruisers, our users, or others.

We do not sell personal information within the meaning of the California Consumer Privacy Act (CCPA/CPRA).

5. Disclosure of Information

We may disclose personal information in the following circumstances:

• Service Providers: to vendors and partners who provide hosting, analytics, customer support, email delivery, or map display (e.g., Apple Maps).
• Legal Obligations: to law enforcement, government authorities, or regulators as required by law, regulation, subpoena, or court order.
• Business Transactions: in connection with a merger, acquisition, financing, or sale of all or a portion of Playa Cruisers' assets.

6. Data Security

We employ commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, destruction, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

Website Data:

Retained as long as necessary to fulfill the purpose for which it was collected (e.g., responding to inquiries, maintaining subscription lists), or as otherwise required by law.

App Data:

• Location data is temporary and retained only during active navigation sessions.
• Route history is stored locally for up to thirty (30) days, if enabled by the user.
• Diagnostic and analytics data may be retained for up to twelve (12) months.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access and Portability: to request a copy of personal information we hold about you.
• Correction: to request correction of inaccurate or incomplete data.
• Deletion: to request that we delete personal information, subject to applicable exceptions.
• Restriction and Objection: to restrict or object to certain processing activities.
• Opt-Out: to opt out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at privacy@playacruisers.com.

Location Settings (App)

You may manage or revoke the App's access to location data at any time through your device settings:
iOS Settings → Privacy & Security → Location Services.

9. Children's Privacy

The Services are not directed to children under thirteen (13) years of age in the United States, or sixteen (16) years of age in jurisdictions where such threshold applies. We do not knowingly collect personal information from such individuals.

10. International Transfers

If you are located outside the United States, your personal information may be transferred to and processed in the United States or other jurisdictions that may not provide equivalent levels of data protection. Where required, we will implement appropriate safeguards, including the use of Standard Contractual Clauses approved by the European Commission.

11. Changes to This Privacy Policy

We may amend this Privacy Policy from time to time. Any material changes will be posted on the Website and within the App, with the "Effective Date" updated accordingly. Your continued use of the Services following such changes constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at: